As the guest of honor and speaker in a top-level conference, I couldn't help but notice the stark difference in treatment based on age. Despite my sharp haircut, clean shave, crisp clothes, and shiny shoes, when I arrived, the front desk directed me to wait in the lobby. Meanwhile, a group of older, non-officer attendees were ushered into the VIP waiting room. Intrigued, I purposely attended with gray hair the next time around, and to my surprise, I was treated better. These incidents reinforced my determination to avoid making judgments based on outward appearances. While I may not have control over how others treat people, I do have control over my own actions and how I treat others.