Rationalization vs Resolution
Some people, when they offend others, choose to rationalize their actions instead of simply apologizing. They often make it seem like it is the offended party's fault, which reflects a need to always be right or have the last word. This behavior usually stems from a desire to control the situation or protect their pride. However, this approach hinders real conversation and resolution. True progress happens when we communicate honestly, listen to each other, and show humility. These qualities help us connect and address issues with respect instead of defensiveness.
